At Car Station, we are committed to protecting your privacy and the security of your personal data. This Privacy Policy aims to explain how we collect, use, and safeguard your personal information when you use the app. Please read this policy carefully to understand how we handle your data.
Information We Collect
When you use the Car Station app, we may collect the following information:
Personal Information: Such as your name, phone number, email address, physical address, and other details you provide during registration or when requesting services.
Vehicle Information: Such as vehicle type, model, year of manufacture, and license plate number, if you request car-related services.
Payment Information: Such as credit card details or other payment methods you use to pay for services or products.
Usage Information: Such as your preferences, how you use the app, browsing history, and devices you use.
How We Use the Information
We use the information we collect to provide and improve Car Station services. The primary uses include:
Service Provision: To facilitate your requests and fulfill them, such as helping you obtain requested services or spare parts.
App Improvement: To analyze how you use the app and identify areas for improvement.
Communication: To inform you about service updates or changes, and to communicate with you regarding your requests or inquiries.
Payment Processing: To confirm payment transactions and complete financial transactions through available payment gateways.
Information Security
We are committed to protecting your personal data using the latest security technologies. We store your data in a secure environment with appropriate safeguards to prevent unauthorized access to your personal information.
Encryption: All sensitive data such as payment information is encrypted using modern technologies to ensure confidentiality.
Secure Storage: We store data on secure servers and implement measures to protect it from unauthorized access.
Information Sharing
We do not sell or rent your personal information to third parties. However, we may share some information with third parties in the following situations:
Service Providers: We may share certain data with certified service providers who help us deliver the services you requested, such as car service providers or spare parts stores.
Legal Compliance: We may need to share your information with authorities if required by Saudi laws or in case of a violation of the terms of use.
Affiliates: We may share data with our affiliates or partners in service delivery, but in such cases, the data will remain protected according to this policy.
Your Privacy Rights
You have control over your personal data. Your rights include:
Right of Access: You can request a copy of your personal data that we hold.
Right to Rectification: You can modify your personal data if it is inaccurate.
Right to Deletion: You can request the deletion of your personal data from our databases, subject to legal restrictions.
Right to Object: You can object to our use of your personal data in certain cases.
Cookies
Car Station uses cookies to enhance user experience when using the app. Cookies are small files stored on your device that help us improve the app and deliver personalized content.
Types of Cookies:
Essential Cookies: Which allow you to use the app properly.
Analytical Cookies: Which help us understand how you use the app.
You can adjust your browser settings to block cookies, but this may affect your experience using the app.
Changes to the Privacy Policy
We reserve the right to modify this policy at any time. In case of significant changes, you will be notified through the app. We recommend periodically reviewing this policy to stay up to date.
Contact Us
If you have any questions or wish to exercise your privacy rights, you can contact us via:
Email or phone
Technical support: Through the support section in the app
Note: At Car Station, we prioritize respecting your privacy and protecting your data in accordance with all applicable laws and regulations in Saudi Arabia, including the Personal Data Protection Law.
